Personal Information We Collect
When you interact with the Ripl Service, we may collect personal information, such as:
- Email address
- Phone number
- IP address
- Mobile device identifier
- Geolocation data
We may also collect general information about the equipment you use to access the Ripl Service, your operating system and browser type, the services that you use, times and dates of your interactions with the Ripl Service, details of your transactions through the Ripl Service, and mobile and web software event data.
How We Collect Information
We may collect information:
Social Media Platforms. The Ripl Service allows you to combine content you have stored on third-party cloud storage services and post it to social media platforms. When you post content to a social media platform using the Ripl Service, Ripl may have access to information from your social media account, such as likes and comments on posted content, and page or group affiliations. This information allows Ripl to provide you with personalized in-app recommendations. Most social media platforms provide you with a tool to control the information you share with the Ripl Service, which is governed by the policies of the applicable social media platform.
Web Beacons. Web beacons are small graphic images or other programming code (also known as "1×1 GIFS" or "clear GIFs"). We may include web beacons in the Ripl Service pages and email messages. Web beacons may be used to count visitors to the Ripl Service, to monitor how users navigate the Ripl Service, and to count how many emails that were sent were actually opened.
Directly from you when you provide it, including by filling out forms, setting up a personal profile, participating in sweepstakes, contests, or promotions, or contacting us through our “Contact Us” form.
Automatically as you interact with the Ripl Service, such as location data, data on browsing activities and patterns, times and dates of logins, and event data.
That you share, post, or transmit when interacting with the Ripl Service.
From third parties, including social media platforms and cloud storage services you use to interact with the Ripl Service.
How We Use Information
We may use your information to:
Information You Share With Us. When you interact with the Ripl Service, you may set up your personal profile, add and post content, and transmit information through your social media profiles or email accounts. We may retain this information so that, for instance, you can return to view prior information you have sent and monitor and interact with content you have posted.
Marketing Communications from Ripl. By using the Ripl Service, you agree to allow Ripl to send you marketing communications. If you choose to opt out of Ripl’s marketing communications, you may still access the Ripl Service, but you may not receive important information about features and functionality of the Ripl Service or other products that may interest you.
Provide the service you've requested or agreed to receive.
Enable you to participate in Ripl Service features.
Enable you to participate in sweepstakes, contests, and promotions through the Ripl Service.
Tailor the content you see when you visit the Ripl Service.
Process your registration.
Respond to your questions or other requests.
Improve and manage the Ripl Service.
Send you emails to inform you about new features of the Ripl Service.
Contact you with regard to your use of the Ripl Service.
Market Ripl products and services to you and send you marketing materials that may be of interest to you, but only if you consent to providing your information for this purpose.
Conduct promotional, analytical, and business development activities with Ripl’s trusted third-party partners.
For other purposes with your consent.
How We Share Information
Third Parties Providing Services on Our Behalf. We use third parties to host the Ripl Service, design and operate the Ripl Service features, and perform administrative, analytics, and communications services. Services these parties provide include enabling Ripl to send you email newsletters and push notifications, which may contain personalized content or information specific to your use of the Ripl Service, and evaluating providing information to Ripl about the use of the Ripl Service and viewing of our content. We may disclose your personal information to these companies so they can carry out these services. These companies are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which Ripl discloses it to them. We may use: (a) third-party analytics service providers and (b) ad-serving platforms, such as Google and Facebook, which may set and access their own cookies and web beacons on your device. These parties may have access to usage information. They may also have access to pseudonymous or anonymous information about you (such as a unique identification number), which may be combined or associated with information from other sources to identify you.
Sweepstakes, Contests, and Promotions. We may offer sweepstakes, contests, and other promotions (each, a "Promotion") through the Ripl Service that may require registration. By participating in a Promotion, you agree to the terms, conditions and/or official rules that govern that Promotion. If you choose to enter a Promotion, we may disclose your personal information to third parties or the public in connection with the administration of the Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winners' list.
Administrative and Legal Reasons. We may also disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us; and (b) protect and defend our rights or property, the Ripl Service, its users, or the public.
Business Transfer. We reserve the right to disclose and transfer all information related to the Ripl Service, including, without limitation, your personal information, demographic information and usage information: (i) to a subsequent owner, co-owner or operator of the Ripl Service or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our stock and/or assets or other corporate change, including, without limitation, during the course of any due diligence process.
Third-Party Partnerships. Ripl may engage with trusted third-party partners and advertising platforms to conduct various promotional activities, and these activities may include the use of your personal information to gather business analytics and business development data. We may disclose your personal information to our third-party partners in order to analyze the success and results of these promotional activities or to enable customer retention programs. However, our third-party partners will not be permitted to use your personal information for other communications or promotional purposes.
Managing cookies. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/en-by/guide/safari/sfri11471/mac (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
Links to Other Websites and Services
Personal information collected via the Ripl Service is stored in secure operating environments that are not available to the public. In some instances, personal information is encrypted during storage and transmission. Only those Ripl employees and agents who need access to your Personal Information to do their jobs are allowed access, each having signed confidentiality agreements.
While we make reasonable efforts to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you from the Ripl Service, and you assume all related risks.
We regularly review the information that we collect and store. We retain your personal information for as long as we deem appropriate under our internal data retention policy, or until you request that we delete it. In certain cases, Ripl may be required to retain your data to comply with applicable law or in connection with a legal claim.
Lawful Bases. We collect and process your personal information only when we have a lawful basis to do so. Lawful bases include your consent, the fulfillment of Ripl’s contractual rights or obligations, complying with applicable law, and the legitimate interests of Ripl or third parties (provided that processing your data for a legitimate interest does not outweigh your rights and freedoms). Examples of a legitimate interest include (i) analyzing user data to maintain and improve the Ripl Service for all users; (ii) providing you with access to the Ripl Service; (iii) providing you with up-to- date information about new features of the Ripl Service; and (iv) engaging third-party providers to deliver certain features of the Ripl Service. You may withdraw your consent or object to a legitimate interest at any time by contacting us at the information provided below.
Cross-Border Transfer. The Ripl Service is hosted on US servers. Any personal information you provide to us will be processed and stored on servers in the US, the laws of which may be deemed by other countries to have inadequate data protection. Accordingly, if you are located outside the US, you consent and continue to consent to the processing and storage of such data in the US. We have agreements in place with our affiliates and contractors that include standard contractual clauses to protect your rights with respect to your data.
Do Not Track: Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. At this time, the Ripl Service does not respond to DNT signals.
Children Under 16. We do not knowingly collect personal information from children under the age of 16 and do not target the Ripl Service to children under 16. If you are under 16, please do not use the Ripl Service or submit any personal information through the Ripl Service. If you have reason to believe that a child under the age of 16 has provided their personal information to us, please contact us, and we will delete that information.
Your Choices and Our Contact Information
If you choose not to provide personal information, you may be unable to access or use the Ripl Service.
Accessing Your Personal Information. If you would like to obtain a copy of your personal information
gathered by the Ripl Service, or if you would like to correct or delete such information from the Ripl Service’s marketing database, send us an email at “feedback(at)ripl.com” to submit a request. Depending on the law that applies where you live, you may have additional rights, such as the right to request that we send your information to another organization of your choice (where technically feasible).
Opting Out. We only send promotional and marketing communications with your consent. If you no longer wish to receive these or other communications from the Ripl Service, send us an email at “feedback(at)ripl.com”. You can stop receiving newsletter email communications from us by clicking on the “unsubscribe link” provided in such communications.
Improper Collection and Misuse of Personal Information. Please report any improper collection or misuse of personal information provided on the Ripl Service to “feedback(at)ripl.com”. Depending on the law where you live, you may also have the right to file a complaint with your local data protection authority.